Sarah made it great. As first time home buyers with lots of questions, she took the time to talk us through all the legal jargon and explain breakdowns through steps and phases of the home buying process. I'm very sad that three weeks after closing our loan was sold off, so while Sarah has still kindly offered us to reach out to her with general questions, she isn't associated with our loanholder anymore. We didn't even get to make a few loan payments first. And the QUICK resale of our loan has put a damper on me personally recommending the company Envoy to anyone else. Loved working with Sarah, so just wish the loan company we picked kept us for a while. Also now we're currently dealing with an insurance issue, so that's fun to be dealing with instead of blissfully focusing on unpacking; we now know of this semi-common occurrence of instances of insurance companies agreeing to cover your home, THEN sending their inspector out to review your home to find a reason to drop you. All fun to navigate while not having the loan company you were comfortable with.
Our Business
Envoy has been successful for over 25 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 47 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.