Customer Reviews

Shane and his whole team went above and beyond to help me through the process. They were friendly, understanding, efficient, and so patient with my questions and occasional panics. I couldn't be happier with them.

We appreciate the commitment to communication and excellent customer servce. Those are critical to ensuring a client understands and has confidence in the process. Steven made time to listen and address concerns about the financing and real estate transaction. He obviously cares about his clients and wants them to feel heard and supported.

Communication and ease of the process

Tara and her team were knowledgable of their product options and were able to work with me to tailor the loan to my needs. Her recomendations for ancilary services were spot on and the processing and closing went as smoothly as I could have expected

Steven, you were amazing! This process was so daunting for us yet, you always had a way of putting our minds at ease and answering all of our questions with you vast knowledge and experience.

Britta and Envoy were easy to get in communication with and answered questions and explained as needed. Worked extremely hard when closing got moved up and we're overall a great help in getting my first home.

Jake and Tiffany made this "complicated" process easy!

After getting pre-approved with another lender, I was referred to Dave by my realtor. He took his time explaining everythibf to me and answering all of my questions. He approved us with much better terms and saved us over 1% on our interest amount compared to the other lender. Dave took time outside of normal business hours to fight for us when my loan was transferred in the middle of our closing causing us to make a mortgage payment late because our new account hadn't been created. I really appreciate the support he gave when we had that unexpected issue come up at the last minute while I was practically panicking. 5 stars. Thank you!

Thank you all for the great service!

Sarah has been so great and helpful! She communicated with me and would get back to me quickly if I had any questions or concerns!

Travis and his team are go getters, they don't just sit and wait; they plan and act !

Clayton Schmeisser with Envoy Mortgage is truly exceptional! Thanks again so much!

Great service

Adam and his team made what can be a complex and demanding process easy and straightforward. He was able to get our loan approved and help us close escrow in less than two weeks.

I first experienced Envoy's exceptional customer service in late 2024 when I purchased my current house. Although the mortgage was sold to another company, Tara remained in contact with me to ensure everything was going well. A few months after closing in 2024, I noticed the mortgage was listed on my credit reports under both Envoy and the company to which it was sold. I contacted Tara, and the problem was resolved the same day! Tara has stayed in contact with me, and together we monitored the volatile interest rates of 2025, resulting in a successful refinance that lowered my interest rate, which we just concluded. Tara, Bernadette, and Megan were all instrumental in an extraordinarily pleasant and uncomplicated mortgage process. In my 76 years, I have dealt with several other mortgage companies, and Envoy has easily surpassed them all--no hassles, no surprises, no drama! I am pleased to recommend them most highly for any of your mortgage needs.

You were always accessible..answered questions timely, and made me feel like my file was on the top of the pile on your desk!!! Looking forward to working with you on my own properties and also with my clients' purchases! Thank you, and may you and your team have a wonderful New Year!!!! Mary Beth

Scott and his team were so helpful throughout the entire homebuying process! Answered all my questions and were awesome to work with

Each person that I came across to get where I am. They made the whole process as easy as possible and I couldn't be more grateful!!

The level of communication and information throughout the process was great and pleasing. whenever I had questions Aubrey and Ledora was available abd and able to answer them.

My husband and I were first time home buyers. We had previously started the pre-approval process with another company that left a bad taste in out mouths and left us feeling very discouraged. Sarah was amazing. She broke everything down for us so easily and never made us feel like a burden for asking questions. She was always available to answer our questions and made us feel very prepared for the home buying process. We would 100% recommend her for friends and family who are trying to start the home buying process!