More Customer Reviews

Very easy to work with. Answered all my questions in easy to understand and in a timely manner. Always available to assist you.

Patience, willingness to answer questions (and repeated questions), always available, very kind, thorough communication and explanation of things. Absolutely wonderful to work with.

From the get-go, Jake was friendly and welcoming. I appreciated his clear communication, no mincing of words, and timely communication around all things. He went above and beyond to explain our options to us and to help make sure that our budget purchase would work for us.

Kept in contact, updated us everday. Very polite, informative.

Andrea was so helpful and friendly, and she made the whole process pretty painless and easy! Thanks!

Travis and team were easily accessible and helped with our many questions as prospective new homeowners, he also guided us very well.

She went above and beyond in helping us get approved and helping us navigate the process. She made it easy to understand.

Communication.

Communication and friendliness

Jake is great, very personable talking to, has a good sense of humor. Always accessible, get back to me even in off hours. His senior processor was very helpful too, talked to me and explained the important points. The only thing needs to improve is someone who enter our information made typos that can't be corrected.

John was prompt and informative. Would highly recommend.

In short, the answer is Britta Delay! She was on top of our request from the first inquiry, and we did contact 4 others. She is efficient, responsive to questions and concerns, well schooled in her craft, and always served with our best interests in mind. She is a tremendous asset to Envoy Mortgage!

I'm extremely appreciative for the efforts that was set forth.
Thank you

The customer service was superb and following back up with a customer means a whole lot when they are refinancing at home thank you so much Josh and team

Personal attention and detailed information

Virna and her team were responsive and helpful, and helped make our home buying process smooth and on time.

Great job Carl!! Thanks very much.

Communication was good. Overall experience was pretty good.

Gwen did an amazing job! She was always quick to respond with answers to our questions, even on the weekends. Her advice was professional and helpful. When we went to pay our down payment, Gwen's intentional overestimation got us back several thousand dollars. We will definitely recommend Gwen to anybody who would be buying a home in the future!!

Jessica and Blythe were very timely with any questions and/or concerns we had. They even reached out via phone call to go over details with us. We are very thankful the experience went as well as it did and would recommend Envoy to anyone starting the homebuying process.