Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.
We strive to do our best and be our best for one reason – you.
Our goal is to help you finance your dream home and ensure that you have a seamless, smooth mortgage experience. With the availability of hundreds of mortgage loan programs and lenders to choose from, the process of financing a home can seem complex. We are well equipped to guide you through some of the most comprehensive financing available today and are working around-the-clock to make sure we meet your needs. Your peace of mind during the loan process is our priority.
A lot of people will talk about how they will give you the best service and attention and never do it. Mindy, on the other hand, delivered exactly what she promised with regards to attentiveness and responsiveness. She was always more than willing to answer our questions and explain the mortgage process from beginning to end. She did an excellent job working with our agent and we found her customer service phenomenal.
Mindy and her team are all A players in our book!
Loan Originator: Mindy Lakes
Not only were Mindy and her team terrific to work with because of their out of the park communication, but they were thoughtful and proactive making sure there were no surprises or loose ends way before any of the deadlines were due. The turnaround time and ability to switch priorities are not often seen in today's environment, but they made it seem less and easy. I would highly recommend Mindy and her team for A++++ customer service.
Loan Originator: Mindy Lakes
Loan Originator: Mindy Lakes
They take the time to be there for you and treat you like family. They took the time to help a first time home buyer like me I was so happy about being explained everything.
Loan Originator: Mindy Lakes
Everything was very smooth, and was well communicated and personable. It was an effortless transaction!
Loan Originator: Mindy Lakes
Mindy and her team were excellent. This was my first time buying a home , I felt comfortable and supported with the Envoy team.
Loan Originator: Mindy Lakes
Mindy was great to work with as usual! We have worked with her many times and thank her for the great service!
Loan Originator: Mindy Lakes
Great personal attention to our loan
Loan Originator: Mindy Lakes
