Rachel was very professional and knowledgeable of her job and profession. she quickly became our Subject Matter Expert for all our questions and concerns. She consistently displayed poise, patience and professional ethics throughout our buying experience. She had patience and an understanding for our concerns like Job. Due to her untiring dedication, she made herself available to my spouse and I, at all times to include the day of closing. You can call her 24/8 which is very rare today!
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.