I was kept informed almost daily by either email or phone of any updates and/or needs. When I had a problem getting specific, help was given without my having to ask. Closing was especially easy as all closing documents were emailed to me the day before closing. At closing, I basically just signed needed documents as I had already read through them. Excellent way to do business.
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.