From the first phone call to the Merced office from the Bay Area and talking to Kaitlyn, I had a good feeling about Envoy Mortgage in Merced if she represented the people who worked there. Friendly, knowledgeable, and professional. Our first phone conversation with Bob confirmed it. Bob and the entire team made everything so easy, were patient with all my questions and concerns, and the continuous communication throughout the entire process was par excellence. Just Fabulous.
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.