Everything! Doug was amazing from start to finish, he always answered my questions and provided information in a way that was easy to understand and relevant. The ladies that worked with me in the end, Dianne and Jennifer, were delightful. I dealt with Dianne a little more one-on-one and she was always a call or text away which was amazing. I can't say enough good things about my experience with this Envoy team. I will definitely recommend and use again in the future.
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 47 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.