Brandon as well as Michele were amazing during this whole process. They made themselves available to answer all of our questions. Which, were a lot. They explained in detail each document we were signing in a way that we would understand. They are friendly and it was nice to communicate over the phone versus texting or emailing. Human voice communication is key. Thank you so much for all your help. As, we may have driven you crazy with all the calls. LOL!
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 47 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.