Leslie joins us with over 25 years of experience in mortgage operations. She has an impressive track record of running operations that efficiently serve the needs of mortgage salesforces and borrowers.
At Envoy, Leslie leads and is directly responsible for all operations functions including Loan Fulfillment, the ROC (India), Learning & Development, and Information Technology. Within loan fulfillment, Leslie will lead the teams to ensure that the entire workstream from processing through underwriting through closing functions optimally for both internal and external clients. Leslie has a strong reputation as an excellent operator who partners collaboratively with sales colleagues to accomplish shared goals.
Prior to joining Envoy, Leslie held the position of SVP, Retail Operations for Caliber Home Loans where she was responsible for the operational execution of the Retail Channel, including processing, underwriting, closing, and operations support for mortgage financing. Prior thereto, she held operational leadership positions at Bank of America, Countrywide Home Loans, and Mountain States Mortgage.