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Kim Hoffman

Chief Operating Officer

Kim Hoffman

Being the Chief Operation Officer at Envoy, Kim is responsible for all aspects of the operations department, from loan processing, underwriting, closing, funding, shipping, delivery, quality control, customer experience and offshore operations.

Kim has had more than 25 years’ experience in the mortgage industry, ranging from servicing, originations, compliance, private banking, operations & service delivery. She has spent the last 20 years having strategic oversight of mortgage operations with prominent industry organizations; including Sutherland Mortgage Services and Morgan Stanley Home Loans in NYC.

Kim received her bachelor’s degree and post graduate award in operation excellence, process design and service delivery from Warwick Business School. She has also earned professional recognition as a Certified Mortgage Banker and Accredited Mortgage Professional and has received designations from the Mortgage Bankers Association and Six Sigma Greenbelt and was also named HousingWire Magazine’s 2016 Women of Influence.

In her free time, you can find Kim traveling around the world taking pictures with her camera!

Ron Millard

Chief Executive Officer

Kim Hoffman

Chief Operating Officer

Brad Mauritzen

Chief Financial Officer

Tony Taveekanjana

National Head of Sales

Julie Caggiano

General Council

Dan Mulberry

Chief Information Officer

Chris Cash

SVP, Retail Operations

Melody Warren

Marketing Director

Cindy Brown

SVP, Southeast/Mid-Atlantic Division

Jim Hopkins

SVP, South/West Division

Ken Panosian

Ken Panosian

SVP, Upper Midwest/Great Lakes Division

Andy Pettola

SVP, Northeast Division

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