Communication was fluid and responsive. Only frustrating issue was after closing, the attorney did not communicate when the check was ready for pick up. We had to cal and they were like" yes it's here". Since we did a debt consolidation loan, further communication on when the pay off checks were sent should have happened so we know to watch those accounts and not pay the monthly bill.
Our Business
Envoy has been successful for over 25 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 47 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.