Jen Ingram was very personable and followed up and checked in with me constantly theoughout the process. she even took time to explain things to me and texted me on closing day from her vacation to make sure things were going well. thats customer service!
Our Business
Envoy has been successful for over 25 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 47 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.