HousingWire released its annual mortgage industry Insider award recognitions and among those honored was Josh Grupe, a Loan Originator at Envoy Mortgage. The award recognizes operational all-stars throughout the mortgage industry that are vital and essential to a company’s success.
Since joining Envoy in 2017, Grupe devoted his time and established himself early on as a key contributor to one of Envoy’s most successful divisions. He has repeatedly helped lead his division to achieve substantial production rates, earn superior distinctions and sweep the competition.
“Josh consistently meets and exceeds the operational metrics established by Envoy each time he meets with a borrower. His dedication and commitment to perfection and customer experience has helped his region meet operational excellence,” said Chris Cash, Envoy senior vice president, operations.
Grupe has helped drive continuous success at Envoy by establishing himself in 2017 as the Division 1 “Rookie of the Year” and qualifying for the Envoy Circle of Excellence awards trip. In the same year, he also helped 114 families obtain homeownership, with 89% of those loans being purchase transactions.
In 2018, Grupe’s leadership as a manger yielded several new hires, referral sources and reaffirmed Envoy’s presence in eastern and north eastern Wisconsin. This year, Grupe received the Five Star Mortgage Professional Award from Milwaukee Magazine and proceeds with relentless focus by acting as a vital ambassador for Envoy and the community he proudly serves.
“Since joining Envoy almost three years ago, Josh’s career growth has been extraordinary. At Envoy, not only do we strive to provide a culture of collaboration to make the experience better for our valued team, but we equally seek professionals at all levels to make us better as a company. Josh is very focused and dedicated to our customers in providing an unmatched and trusted mortgage experience. Helping borrowers achieve the American Dream of homeownership is the cornerstone of what we do at Envoy and nobody stands more firmly planted on that foundation than Josh Grupe and his team,” said Ken Panosian, Envoy senior vice president, Upper Midwest/Great Lakes division.
Grupe and his team have become known for providing an educational approach to homeownership and establish clear expectations with each of their customers, resulting in quick transactions and consistent referrals. He also helps his customers manage their home lending expectations through an initial exploration of options, simplified payment methods and providing them with educational materials to diminish debt.
“When I meet with customers, I take an educational approach to help them on all parts of the mortgage process, like credit education, loan programs, monthly payments and closing cost options. I always want customers to feel like they are being helped as if they were family. Knowledge is power and the more they know and understand just creates a better experience,” Grupe said.
About Envoy Mortgage:
Founded in 1997, Envoy Mortgage is an independently owned national mortgage lender headquartered in Houston, TX dedicated to serving retail originators exclusively to allow them to serve their customers and grow their businesses. As a Fannie, Freddie and Ginnie approved seller/servicer, Envoy offers a full menu of loan products with locations across the U.S. Licensed in 48 states, Envoy branches deliver outstanding customer service while offering a full menu of loan products with the tools, expertise and technology needed to support all functions of the mortgage process. More information is available at envoymortgage.com. Envoy Mortgage, Ltd. NMLS #6666.