Linda was AMAZING! Let me tell you. She's been up front with us since day one about what was possible with our needs vs. wants. Her extensive knowledge of the loan process helped us understand exactly what we need to prepare for and document. It was so painless and she communicates in the way YOU need (e.g. text message vs. calling vs. emails). I never thought I'd get a personal touch service from a loan servicing company, but here we are. Well done, Linda. You have a customer for life.
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.