I started my initial phone call with Jill with a very blunt introduction. MY wife and I had already gone through the pre approval process with another company on an existing home that we got outbid on. It was a grueling experience.
When we stumbled onto Gemcraft Homes in Riverbend, we decided to go with new construction. Well, the only way to get the discounts was to go through their lender, ENVOY. That is when I first spoke to Jill. I was abrupt and impatient. Jill was AMAZING!!! She assured me that she would make this process as painless as possible.
Well, JILL FENNEKOHL DELIVERED ON THAT PROMISE!!! Jill and Andrew made this process so easy. Moreover, anytime a hiccup or something seemed to be a stumbling block, Jill always made me feel comfortable that we would overcome this as well.
As I said, Jill Fennekohl was amazing, especially with a client like me who get cranky very easily.
My experience with Envoy, and particularly with Jill and Andrew was about as smooth as it gets.
Thank you to Jill and her team for making this experience bearable. They say that buying a home/moving is one of life's major stressors; I would tend to agree with that statement. That said, with Jill only a phone call/email away, she reduced a lot of that stress by just making the process seamless.
Thank you,
Jason Casper