If you are experiencing difficulties in making your mortgage payment, we are here to help. Please call us at 1-877-754-0545 and ask to speak with a Loan Resolution Specialist or email us at firstname.lastname@example.org. You may also contact the U.S. Department of Housing and Urban Development (HUD) to learn about their loan programs to help homeowners recover from natural disasters. For a list of homeownership counselors or counseling organizations in your area, call 1-800-569-4287, or click here. If you would like to be reviewed for mortgage assistance, please follow the instructions outlined below.
Please complete each of the documents listed below under “Documents Required To Be Completed” and “Additional Documentation You Must Provide”. Envoy has provided three options (mail, email or fax) on how you can return this information to us. This information is listed below on the right side of the page. Upon receipt, Envoy will review your information and respond accordingly.
If you have any questions about the information requested, please call us at 1-877-754-0545 Monday through Friday, 8:00AM – 5:00 PM CST.
The Texas Young Lawyers Association website offers some great resources for those affected by Hurricane Harvey. Click here for more information.
Envoy Mortgage, Ltd.
Attention: Loan Resolution
5100 Westheimer, Suite 320
Houston, TX 77056
Please note, all documents and requested information must be completed entirely. If you do not include specific information, this will cause a delay in Envoy Mortgage being able to review and evaluate your situation.