Tonia provided me the information in numbers and broke down every step that we took during the process to complete and refinance the loan. Tonia is not only through but thoughtful to explain every question that I did not understand. I was able to reach her in the evenings or during the day which calmed my anxious thoughts and gave me peace. I know I called her several times almost daily and she always made room to talk with me. Thank you so much. It was a pleasure working with you.
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.