the true interest and making sure I understood everything. the detail put into every question I asked. There were many Literacy Moments had between Ernest, myself and my husband. To say we needed alot of hand holding would be an understatement. We are first time home buyers; However, we never made to feel incompetent or that we had no voice. Our concerns were accepted, understood and respected. We felt like a friend was working along with us and he had a vested interest in our success and happiness. it was not a pushy experience. But always both sides of an issue were presented allowing for an informed decision on our part. the Newsletter updates during the process were also helpful. They helped us educate ourselves. Overall Great experience!
Envoy has been successful for over 25 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 47 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.