From initial discussions to close and post closing, Jake and his team where proactive at every step, specifi things we greatly enjoyed: calls/emails explaining the current step and next step, locked in low rate with an explanation of current market trends and how refinancing works in the long term, proactive updates on where we were in the process and any changes, very quick communication and responses, high level of professionalism while still being personable. 10/10 would recommend to anyone in the area!
Our Business
Envoy has been successful for over 25 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 47 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.