The best part of this experience was how smooth and straighforward Kelle made this whole process. All my questions were answered in a timely manner and I was made aware of different options I hadn't even considered. Kelle made the preapproval process very easy, working within my own personal situation of only having a offer letter from my employer at the start of this whole journery and trusting what I told her. She provided answers to my questions and solutions to my problems instead of being another point of stress. Finally, the speed at which this was all completed once my offer was accepted meant the world to me as I was on a bit of a time crunch and Kelle really pulled through on helping me get into my new house ASAP. Overall had a great experience working her and will be mentioning by name when asked who I got my mortgage through instead of just side stepping the question by others.
Our Business
Envoy has been successful for over 25 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.
