Geomaris and her assistant Maria were excellent. Geomaris was patient and understanding and took her time explaining the different stages of the process of borrowing money from a mortgage company to buy our home. Very knowledgeable! We were able to meet our deadline .
My only recommendation is that a video be sent to the customers after receiving signed contract, and not in the middle of the process. That way the customers know what are the documents needed and the urgency to provide them timely
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.