Roan and his staff (especially Shabre) were very good at communicating during every step of the process and very responsive to all our questions. Even when the rate lock period expired, they handled the situation expertly and without any disruptions. The whole process was extremely pleasant and smooth from beginning to end.
Our Business
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.
