Actually, being able to pick up a phone and get a direct answer for almost any question. This service seemed to extend late into the evening. Roan and his team treated my wife and me as if we were always important! He acted the way I wanted him to act for a complicated event that I've only participated in a couple of times in my entire 68-year life, buying a home!
Our Business
Envoy has been successful for over 25 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 47 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.