As first time home buyers, our process started off great with Doug and Envoy in getting pre-approved. Then, by forces by which neither Doug nor our realtor could ever have expected, our home buying experience went from "typical" to "absolutely-never-heard-of-in-a-thousand-years". Doug stood by us, even went the extra 500 miles, and checked in with us very frequently while the issues with our appraisals were settled. With creative thinking, tenacity, and a genuine good-nature, Doug fought for us through the delays and when things finally came close to being resolved, he picked up the pieces where we had left off and we were in the house as soon as he possibly could have made it happen.
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 47 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.