Bill & his team did everything to make sure we closed on the anticipated close date. The underwriters kept throwing us curve balls asking for additional information late in the game---like up until the day before we intended to close. But I don't think that had anything to do with Bill & the envoy team. Bill made sure to collect all the needed info asap and get it to them allowing us to get final approval and close on time.
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.