We don’t just hire branches, we invest in them. By adopting innovative systems and tools and placing a strong emphasis on closing more loans more efficiently, we have produced a successful business model for branch growth. We believe growth is a natural result of doing business right. Having the support of a large private capital investment firm, our strong financial position is one of our greatest advantages, giving us greater growth and innovation potential for years to come.
First Houston Mortgage founded by David Zugheri and Dana Gompers.
Company rebranded as Envoy Mortgage.
Envoy originates over $2 Billion in retail volume.
Envoy originates over $3 Billion in retail volume.
New CEO, President and key executive positions announced to Envoy’s leadership team.
The power of effective marketing cannot be overstated. We strive to deliver our branches the best-in-class systems and tools to help you and your sales team market effectively. Bringing in business is easier with our suite of resources. This includes our customized branch webpages, automated email campaigns, post-close borrower and agent surveys, personalized mobile apps and dozens of additional tools accessible through our advanced marketing systems.
Envoy EDGE is our proprietary, digital and technology marketing resource suite built to offer forward-thinking tools, resources and training to each associate at your branch - preparing your branch for any occasion!
Our automated mortgage CRM platform provides features such as dynamic open house flyers, listing sites, lead capture apps and more, allowing each originator greater lead, conversion and retention potential.
Envoy branches can expect increased online visibility through our SEO optimized loan originator and branch web pages, customer reviews platform and automatic pages on Google My Business and Facebook.
As one of the nation’s largest privately held mortgage companies and a Fannie, Freddie and Ginnie approved seller/servicer, Envoy offers a comprehensive menu of mortgage products across 130+ locations nationwide. With 80+ program offerings and over 1000+ options to choose from, each branch has the solutions at hand, bound to fit any borrower’s needs. From Conventional and Government to Renovation and Disaster, or QM to Non-QM, we have the programs at-hand you need to remain competitive. Our goal is to make sure every good borrower that approaches an Envoy branch has a loan suited for them, regardless of their unique situation. Our resume of loan programs allows us to offer more borrowers better options and even greater buying power.
Envoy ensures a culture that executes the values of operational excellence and continuous innovation. By prioritizing people, process and technology, good company culture is just a byproduct. Envoy branches have greater earning potential because of constant investments made – all designed to make your job easier and help your branch close more loans. Don’t believe us? See for yourself.
Envoy Mortgage is able to provide the optimal support for our sales teams to be the best in the industry. That was the basis for creating On Time, Every Time. It’s our unified commitment to our branches that extends to our business partners and borrowers. By maintaining speed, accuracy and transparent communication, we are able to exercise every resource possible to meet contingencies and closing dates.
Same day pre-qualification within 8 hours.
Underwriting decision within 48 hours of receiving file.
Closing docs within 24 hours upon final approval.
With an optimized onboarding process, we do the heavy-lifting so that new branches don’t have to! This enables you to focus on what matters while we take care of the rest. Once hired, our onboarding process simplifies your setup of everything from training and technology to equipment and marketing. We also outline turn times to be expected and who to reach out to for any questions. Additionally, our digital training center, Envoy University, is available for your branch to access and complete any and all training assignments and progress. The best part - our New Hire portal in our Envoy EDGE resource center was created with you in mind outline and ease you into all you need to know in your first few weeks at Envoy.
Our branch support team members are experienced in origination, processing and underwriting to assist our branches with the “day-to-days” of our mortgage business. Branch support liaisons are available via phone or email and usually have an answer for you within minutes. In addition to LOS and file structure questions or automated underwriting and credit inquiries, this team can also aid with questions about compliance, policies, file flow, products and procedures.
Envoy’s localized underwriting centers provide added support by having a dedicated underwriting team for your branch’s local area and time zone. Not only can you contact your underwriter for file related questions, you also have direct access to your underwriting center manager for assistance or questions.
Our Smart Desk can assist in locating guidelines, answering product questions and offering solutions for those complex loan scenarios.
What’s the Deal desk will help structure loans, calculate and help to determine qualifying income and will even help with product placement.
Taking care of our people is one of the things we do best – in and outside of the branch. With competitive medical, dental and vision coverage, HSA and FSA options, life insurance and short term/long term disability packages, your branch’s wellbeing is one less thing to worry about. Envoy also offers thousands of savings to our branches through partnerships that ensure your success in not just your professional lives, but personal lives also. As a financial lender, financial well-being and success for our associates is also a top priority. This is also the reason for our competitive 401k package.
After 30 days of employment, full-time employees are eligible for a full range of benefits, including medical, dental, vision and pet insurance.
Envoy’s medical competitive coverage options include 2 PPO medical plans to choose from and an HSA medical plan. We also offer an FSA and HSA account.
A pre-tax benefit available that helps you to pay for care and supervision for qualified dependents, including children or any tax dependents.
Envoy offers Teladoc, a virtual medical appointment service that connects you with a board-certified doctor 24/7/365 through the convenience of your smartphone.
Envoy's 401k plan is available to full-time employees after 90 days of employment. Envoy matches up to 3.5% and employees are 100% vested after only 2 years of service!
Optional short Term disability programs provide partial income replacement for full-time associates. Our long term disability plan is provided through Sun Life Financial at no additional cost.
Also at no additional cost, we provide Basic Term Life Insurance through Sun Life Financial to all full-time associates, providing a benefit of $15,000. Voluntary Life Insurance is also available.
Envoy’s Perks Program is a savings marketplace created with our associates in mind! The program offers savings and benefits on car rentals, shopping, cell phone plans, sporting events and more!
We thrive in an atmosphere of hard work and dedication but at no expense to a healthy work-life balance. We want our associates to be successful in and out of the office which is why we tailor working styles while encouraging time off to “unplug” via our competitive PTO package.
Days of paid time off for new full-time employees! Increasing to 22 after five years with the company.
Paid holidays throughout the year.
Total days for our full-time employees to pursue their own passions and spend time with family. That's over five work weeks of PTO!
With 20+ years of commitment to putting people first, it’s clear why Envoy Mortgage is rated one of Mortgage Executive Magazine’s 50 best companies to work for. Happy associates equals happy customers. This is clear from our 98% customer satisfaction nationwide. Our dedication to our branches and investment in valuable tools built for their success has resulted in a team of talented, well-supported and thriving professionals nationwide helping make us a top mortgage lender, many years running.