My wife and I have worked with Ellen McAlpine 3 times?as first-time home buyers in 1999 plus 2 refinances since. Each time she has gone out of her way to make us feel comfortable in every situation and confident with every decision. Ellen follows up quickly on every question...and takes the time to explain everything in whatever level of detail is needed. It didn't take long to know we were working with a true expert. It took even less time to know we were working with a truly wonderful person.
Envoy has been successful for over 20 years because of its people, systems and technology.
The most important asset, however, is its people. We at Envoy understand the importance of providing great customer service, demonstrated by our strong customer satisfaction rating of nearly 4.9 out of 5. Since 1997, we have continued to exceed borrower expectations through exceptional customer service and dedication to helping you finance your dream home. Licensed in 49 states across the U.S., our branches offer a full menu of loan products, knowledge, and expertise for all areas of the residential mortgage lending industry.